SOLUTION 1 - Verify if minimum system requirement is met.
SanDisk card readers support Windows Vista, Windows XP SP2 and Windows 2000 SP4, Windows 7.
NOTE: No additional drivers need to be downloaded for the card readers as they are native to the above mentioned supported operating systems.
For Mac users, seeTroubleshooting USB device on Mac
SOLUTION 2 - Verify the reader's status under Device Manager.
STEP 1 - Connect the reader to the PC
NOTE: It is recommended that you plug your card reader to the back USB port on your PC to ensure that there is enough power from the USB port for the card reader to be detected properly.
STEP 2 - Check under Device Manager
1. Right-click My Computer.
2. Select Manage.
3. On the left pane, click Device Manager.
NOTE: The card reader will appear in two places: Disk Drives and Universal Serial Bus controls as USB Mass Storage. If there is a yellow exclamation point (!) or question mark (?) next to the device, try to refresh the drivers.
STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action, and then click Scan for hardware changes.
STEP 4 - Verify if the reader is detected
1. Double-click My Computer.
2. Look for the card reader under Devices with removable storage.
SOLUTION 3 - Try other USB ports.
A yellow exclamation point (!) under Device Manager usually means that the device is not receiving enough power. If the reader is not receiving ample amount of power from the USB port, it may not function properly.
SOLUTION 4 - Change the drive letters
NOTE: The SDDR-89, SDDR-189, SDDR-289 reader should show 4 drive letters underMy Computer.
Before you begin
Driver updates for Windows 10, along with many devices, such as network adapters, monitors, printers, and video cards, are automatically downloaded and installed through Windows Update. You probably already have the most recent drivers, but if you'd like to manually update or reinstall a driver, here's how:
Update the device driver
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In the search box on the taskbar, enter device manager, then select Device Manager.
Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
Select Search automatically for updated driver software.
Select Update Driver.
If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
Reinstall the device driver
Sandisk Flash Drive Driver Windows 10
In the search box on the taskbar, enter device manager, then select Device Manager.
Right-click (or press and hold) the name of the device, and select Uninstall.
Restart your PC.
Windows will attempt to reinstall the driver.
Sandisk Usb Devices Driver Download For Windows 10 64
More help
If you can't see the desktop and instead see a blue, black, or blank screen, see Troubleshoot blue screen errors or Troubleshoot black or blank screen errors.
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