Thanks for the info, however, I had already tried everything. The apple device driver was never on my computer, however, I was able to install it after installing a program called 'Driver Update' for some reason when I downloaded the 'Apple mobile device driver' it did not install, but after downloading the driver update program, there was no problem and the file installed without a hitch. NI Device Drivers provides popular NI instrument drivers you can use to control NI and third-party hardware. NI Device Drivers is a bundle that features most NI instrument drivers, including NI-DAQmx, NI-VISA, NI-SCOPE, and NI-SWITCH.
Improvements and fixes
Drivers Uassoft USB Devices
This update includes a fix for an incorrect device driver (“Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762”) that was released by a third-party on March 8, 2017 that affected a small group of users with USB connected phones or other media devices that rely on Media Transfer Protocol (MTP). If the driver is on your system, when any of these devices are connected, Windows will try to install this driver. These devices will not be connected until the driver is removed. This incorrect driver was removed from Windows Update the same day, but it may have been downloaded to your computer. After installing this update the incorrect driver will be removed.
How to get this update
This update will be downloaded and installed automatically from Windows Update. To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not able to connect your phone or media device via USB and are not running one of these Windows versions, you can still remove this driver using the process described here:
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